FAQ

Call the clinic at 306-459-2422. You will have to listen to the message for the on call number, and that veterinarian will be able to assist you in your emergency. We always have someone on call for our clients in emergency situations.

If you would like to book an appointment with us, please call 306-459-2422 during regular business hours. Our friendly staff will be happy to help you find a time that works to bring your animal in. As with any medical office, it is best to book a scheduled appointment.

Once you arrive at Deep South Animal Clinic, please check in with the front staff. For small animals, they will be weighed and a file will be started for this appointment. For large animals, a file will also be started and one of our staff will assist you with unloading.

At Deep South Animal Clinic we offer quality vaccines which are important to your pets health. Most of our patients receive annual Distemper and Rabies vaccinations. We also offer a Bordetella Vaccine (kennel cough) for those pets who may be in regular contact with other dogs at places such as a boarding facility, park or trainers. This being said, each patient receives individualized patient care and our veterinarians will be happy to discuss the best vaccine protocol for your pet.

Absolutely! We are able to print and give you a vaccine certificate at any time to keep in your records. Feel free to give the clinic a call during regular business hours at 306-459-2422, and one of the office staff will be happy to assist with getting the vaccine certificate e-mailed or faxed.

At Deep South Animal Clinic we offer many choices in pet food. The two brands we keep in stock are Royal Canin and Hill’s Prescription Diet. These are both quality pet foods that we feed to our own pets. We have many different diets available on the shelf from puppy and kitten, to urinary and hypoallergenic. We would be happy to discuss nutrition options with you and find the best diet for your pet.

We recommend all cats and dogs, both male and female, not intended for breeding be spayed or neutered. This not only prevents unwanted puppies and kittens, but also prevents serious medical issues later in life such as pyometra (infected uterus) in females or prostatic enlargement in males. It also decreases risk of mammary and testicular cancer. Spaying or neutering can be performed once your pet is 6 months of age. 

If your pet has recently been in to see one of our Doctors and the problem is not resolving, please call the clinic. We do our absolute best to ensure that all our patients are receiving the best quality care, but sometimes treatment plans do not suit the patient, so we may need to re-assess. If your pet appears to be becoming worse, please call the clinic immediately.

Some prescriptions are written with refills available and are able to be refilled without bringing your pet into the clinic, while others may need to be reassessed and a new treatment plan put into place. Each case is handled on an individual basis, so just give us a call at the clinic at 306-459-2422 and we will be happy to discuss this with you. 

Call the clinic immediately and let us know. If possible, we would like to know what poison they may have eaten and how long ago it was. We will have you bring the patient in as soon as possible and we will proceed with treatment at the clinic. The sooner we are able to assist the patient, the better.

Whether it be a routine surgery or an emergency procedure, we are here to provide the best care for your pet.  We start with a physical exam and any necessary preanesthetic testing for the procedure. Our team works together to assess and monitor your pet throughout the surgery process. We also administer the appropriate medication to help keep your pet comfortable throughout their stay with us. 

We typically do elective surgeries in the morning. We require the pets to arrive fasted, which means no food or water 12 hours prior to surgery. Most often our surgeries are completed by lunch, which allows for recovery in the afternoon. Providing the pet has recovered well and is physically ready to go home, they can usually be discharged before the end of the day. 

There are many options out there for toys and accessories for your pet. Sometimes it is very overwhelming trying to pick safe and fun things for your pet. We have a wonderful product catalogue in-clinic, or that you can access on our members only page. It is full of products that we approve of! Contact the clinic to find out how to shop for your furry friend online. 

A common thing we hear from small animal owners is that their pet’s breath stinks. Dental care is something that is not commonly thought about with small animals. You may see tartar build up on the teeth, or smell that bad breath, but what you cannot see is what is accumulating below the gumline.

Dental disease left untreated can lead to things like gingivitis, infections, serious pain and tooth loss. While most dogs and cats could benefit from some sort of dental cleaning, in more extreme cases, extractions may be necessary to get your pet back to feeling great.  We have up to date equipment that allows us to perform x-rays, cleanings, and extractions in-clinic. Just like us, pets need dental care too! Feel free to contact us about having a dental assessment done.